reduce the nonessential workload
on your utility operations
 
Reduce your team's nonessential workload of:
  •  Causeless meter rereads
  •  Unnecessary meter testings
  •  Excessive payment agreements
  •  Lengthy high-bill calls
  •  Unjustified call escalations

How:
drops + watts customer self-service tools
make it easy for your customers to predict their utility bills, including electric, natural gas, water, and wastewater.

Why:
Having prepared customers means you can direct your energy and resources to focus on critical utility operations, hurricane preparedness, onboarding new customers, and supporting busy CSRs.
when they
sign up for service
when they
move in
before the
first bill
before
summer strikes
Makes it easy for new members to predict their electric bills, including other services your company provides, so they know what to expect moving forward–– in just 30 seconds.

A personalized way for customers to understand energy and water consumption, discover saving ideas and simulate changes in their home–– all in less than 5 minutes.

Use data insights to know your customers better, make personalized connections, and show them more of what they care about.

Where to deploy this tool? Where to deploy this tool?
On your
website
  • Apply for service
  • Start service
  • Transfer service
On your
website
  • Customer Service
  • Utility Billing
  • Conservation
  • Community Outreach
  • Homepage
Kiosk
mode
  • In the lobby
Kiosk
mode
  • Earth day
  • Youth programs
  • Library and classroom presentations
 try it now   try it now 
 
speed up your energy audits
deliver instant reports
 
Speed up your energy audits, advance your conservation efforts, and answer your customers' concerns, with a paperless way to collect data fast and deliver instant reports.
when they call
for service
when you meet them
at their homes
Answer your customers' questions, address high bill concerns, and deliver customized digital reports in as little as 15 minutes, no matter if your team is at the office or working from home.

Conduct comprehensive residential energy audits, easily answer high bill questions or concerns, simulate your recommended changes, and deliver customized digital reports in minutes.

Highlights Highlights
  • Operates with or without customer billing data
  • Works for homes of up to 4,000 SQ.FT.
  • Solar PV calculations
  • Electric vehicle charging calculations
  • Features your logo and utility rates
  • Operates with or without customer billing data
  • Works for homes with up to 4 HVAC systems
  • Multipla water heaters
  • Solar PV calculations
  • Electric vehicle charging calculations
  • Features your logo, rebates, and utility rates
 request your online demo 
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